Together, we are possibility.


We are hiring: Community Impact Program Officer

Position:  Community Impact Program Officer (6-month Contract) – 3 days/week

Reports to:  Executive Director



The role of the Program Officer is to support United Way Leeds & Grenville’s community impact work by; working with community partners and the community at large, providing research & data collection, recruiting volunteers to support the work, reporting and evaluating processes and serving as an active member of the Community Impact team. This position will function as the project leader for the Community Conversations project and assure proper administration.

The job description is to be used as a guideline only and may not incorporate all functions of the job; education and experience outlines are ideal qualifications/assets but do not necessarily reflect the requirements of the position.


This project is the next step in the evolution of the Community Impact agenda for United Way Leeds & Grenville and will support its future direction and focus.

The project will ask the community for input by hosting open conversations across Leeds & Grenville where anyone can attend and provide their thoughts. These conversations will be a forum for various communities to explore the opportunities or challenges that they face. We will ask questions around the best pathway forward for our United Way.

Data collected and findings from the project will be added to the overall data analysis that will be completed. A report on finding, focus and next steps will be provided to key community leaders as well to the community at large.


Support and oversee process functions of community impact work, research, data collection and reporting processes. Specific duties may include:

  • Implements the Community Conversations Project. Provide leadership and information to staff, committees and program review teams involved in the project.
  • Takes the lead in orienting, training, and managing volunteers for the session panels/teams. Coordinates activities of volunteers related to the project. 
  • Builds on-going relationships with partners to ensure procedures and reporting systems are understood and supported. Provides guidance and support to partners throughout the project cycle.
  • Facilitates the Community Conversations project including session planning, participant recruitment, volunteer recruitment, data reporting as defined by the evaluation.
  • Monitors compliance with reporting requirements
  • Retrieves data from sessions, presentations, marketing, and other venues for sharing results and impact. 
  • Assists in the development of reports to the Board of Directors and the community
  • Remains knowledgeable of community trends, needs, and gaps.
  • Supports the planning and implementation of community impact strategies. 
  • Other duties as assigned.


External: Community Partners, Community Initiatives/collaborations, community at large

Internal: United Way staff, United Way Volunteers


  • Project management
  • Relationship management/customer service orientation
  • Knowledge of outcomes and impacts
  • Proven presentation skills
  • Problem-solving, analytical, and critical thinking
  • Leads with confidence and provides leadership in coordination efforts
  • Teamwork and cooperation with all departments
  • Upholds the highest ethical standards



  • Post-Secondary Education in related field. Will consider an equivalent combination of education and experience.


  • Must possess excellent analytical, organizational, interpersonal and communication skills, both written and verbal
  • Ability to prioritize work, handle multiple tasks and follow-up to ensure responsibilities are fulfilled
  • Proficient knowledge of computers and experience utilizing Microsoft Office applications (i.e. Outlook, Word, Excel and PowerPoint)
  • Demonstration of professionalism - Tact, courtesy, diplomacy with the public.
  • A strong team player.
  • Valid Driver’s license and required minimum insurance coverage
  • Travel or Transportation Requirements – local meetings (Leeds & Grenville) as required.
  • Ability to attend functions outside of normal business hours, as required


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